Is Your Home Care Agency Setup for Success this new year?
Updated: Jan 23
Navigating Through the Complex Regulatory Landscape: Why Compliance Matters When Running a Home Care Agency
Here's what you need to know
Many agencies have the common goal of scaling their home care businesses for the new year but have you thought about what will sustain your intended growth?
Compliance. Compliance. Compliance.
Let's face it, compliance is not easy or fun, but it is necessary. If you want to grow your agency, things need to be on autopilot so that you can focus on the things that you do best, which is providing patient care and keeping the employment pool running. Patient-centered care is an integral part of healthcare.
Emmanuel Consulting Agency has helped many home care businesses stay compliant so that they can focus on scaling their agencies and effectively manage their day-to-day operations. In addition, assisting with our client's compliance makes them more available so that they can focus on providing fast and effective solutions to the issues that arise in the everyday "home care" world.
Scaling your business is not just about the numbers but the quality of an agency's program which in return will bring you more patients. This is a fundamental business principle *quality* efficiency*process* and customer satisfaction. (no wonder why the most popular and biggest most lucrative corporations focus on these principles).
Not only does compliance guarantee the safety of clients, but it also protects the business from costly legal ramifications. It ensures that the business is providing quality service to its clients and maintaining the highest standards of care. Home care agencies may face penalties and fines or being completely shut down if they fail to comply with the regulations.
Running a home care business comes with a lot of responsibilities and regulations that must be strictly followed. Such regulations are complex and ever-changing, and many home care businesses can quickly become overwhelmed by them. Partnering with home care business consultants like Emmanuel Consulting Agency, who takes the time and has the expertise to understand the nuances of home care regulations and will make sure your home care agency is compliant, will help keep your organization running smoothly.
That's why our consultants become your partners in business. Start the year off right with our LHCSA ANNUAL COMPLIANCE PROGRAM SUBSCRIPTION
Who’s it for: Start-ups and seasoned homecare business owners who want to ensure they’re in compliance with their NY DOH policy + procedures, quality assurance including chart auditing, emergency preparedness, governing board meeting notes in-service planning, consulting calls, to ensure your meeting your annual program compliance.
What’s included
Policy + Procedure Updates
· Updated forms (annual review)
· Updates in DOH policies as they change
Quality Assurance & Chart Review
· Quality Assurance 4x a year (assessed every quarter a sample size of your patient and employee)
· Meeting notes drafted with your team
· Record keeping with Attendance sheets
· Recommendations and plan for next meeting
Consulting Calls
· You’ll be assigned your own consultant
· Thirty-minute consulting calls up to 4x per year to update the client on work performed, discrepancies, and new industry information, and client questions.
Emergency Preparedness Meeting
· Meeting notes drafted with your team
· Record keeping with Attendance sheets
· Recommendations and plan for next meeting
Governing Board Meeting Notes
· Yearly Meeting notes drafted with your governing authority
· Record keeping with Attendance sheets
· Recommendations and plan for next meeting
Inservice Planning
· Plan for the following year
Checklists
· Operational checklist
· Compliance blueprint
·
ü Easy view of your agency’s compliance status so you always know your compliance status
ü Updated policies and procedures all in one place according to year and last version
ü Updated agency forms all in one place according to year and last version
ü Reminders and tasks for all compliance items due (including calendar inv